SARAH BROWN, MCSE, CLP, CNA
E-mail [email protected]
(416) 698-2472 residence
(905) 642-5219 permanent




EDUCATION:

 

 
Microsoft Courses/Exams written for MCSE

Networking Essentials

Internetworking with TCP/IP

Microsoft Exchange Server 5.0

NT Server 4.0

NT Workstation 4.0

NT 4.0 Enterprise



Lotus Notes Courses/Exams written for CLP

Systems Administration Level 1 & Level 2

Application Development Level 1



ACHIEVEMENTS:

 

  • Graduated with distinction - Information Technology Professional '98
  • Passed all certification exams on first write
  • Learned to speak, read, and write Spanish fluently.
  • Headed conversion to a computerized personnel system.
  • Numerous awards in sales, developed sales techniques, and improved performance.
  • Pinball Champion in both Canada and the United States.
 

MISCELLANEOUS:

 

  • Languages: English, Spanish, some French
  • Passports: Canadian and European Community
    •  
  • Willing to relocate
 

WORK EXPERIENCE:

 

NT Rollout Team Member

TD Securities. (TD Bank) - Present

  • Rollout of NT 4.0, Lotus Notes, Office 97, and various applications
  • Automations/script preparations using ScriptIt, Registry Editor, and Batch

 

Network Analyst

Rogers Communication Inc. (Cantel/AT&T) - 4 month contract

  • 3000 Users, 250 Servers
  • Network Administration
  • Laptop and Desktop setup and troubleshooting
  • Hardware and Software installation and configuration
  • Several projects of new application implementation

 

Desktop Engineering Services

SHL Systemhouse, Ottawa, Canada (an MCI company) - 3 month contract

  • Built and tested Win95 workstations with local servers, RAS, JAZ drives, and SMS
  • Created a new LAN to simulate the client setup for testing using NT 3.51, WINS, DNS, DHCP, MS RAS, SMS, SQL, ARCServe, Router
  • Created Help documents for interoperability access and setup procedures
  • Presentation of setup procedures to the Help Desk
  • Worked with the build batch file to implement new hardware and applications
  • Beta testing of NT 5.0 and Windows 98
  • Trouble Shooting of hardware and software problems
  • Assisted with 3rd level support (NT, Win '95, Lotus Notes, Network problems)

 

Project Team Member

Millenium Corp, Ottawa, Canada 1997-1998

  • Novell 4.11 migration to NT 4.0
  • Installation of Windows 95, NT 4.0; Server and Workstation, Exchange Server 5.0
  • Planning and configuration of TCP/IP, DHCP, WINS, and DNS Servers
  • Involved with Lotus Notes Application Development and Administration
  • Implementation of domains, workgroups, system policies and user profiles.
  • Security standards, monitoring, auditing, and performance optimization.
  • Documentation, report preparation, and presentation of projects.

 

Consultant

The Quoin Group Inc., Toronto, Canada 1996-1997

  • Implemented computerized bookkeeping
  • Implemented a transaction tracking system
  • Set up a marketing plan, contracts and a company brochure

 

Administration Head

Allegro Resorts, Playacar, Mexico 1994-1996

  • Trained staff on sales system software
  • Implemented customer service program
  • Assisted in setting up a sales office in Mexico
  • Assisted in creating marketing plans for the region

 

Assistant to Controller

Allegro Resorts, Bavaro, Dominican Republic

  • Oversaw accounting department of 30 people
  • Provided technical support to 25 users
  • Administration system setup

 

Consultant/Trainer

Various Hotels, Puerto Plata, Dominican Republic 1990-1994

  • Trained staff in computer usage and taught English
  • Worked as a sales representative for two hotels
 
Honda Canada Inc., Head Office for Canada 1989-1990


Robert Half & Accountemps 1987-1989



SKILLS & QUALIFICATIONS:

 

OPERATING SYSTEMS

Microsoft: NT 4.0, 3.51, Windows 95, 3.x, DOS (Betas of NT 5.0 & Win98)

Novell: IntraNetware 4.11, NetWare 3.12

 

HARDWARE

Server & Client setup and connectivity

Modems (internal & external), Network Adapter Cards

Chili Ports, Hubs, JAZ drives

 

SOFTWARE

Lotus Notes - Domino R4 & R4.5

Entire Microsoft Office Suite 95 & 97
(Word, Excel, Access, PowerPoint, Outlook, Front Page, Project)

SMS, ARCServe, Ghost Professional

Lotus 1-2-3, Lotus AmiPro

Word Perfect, Word Star

Visual Basic, WinZip, Quick Books

McAfee Antivirus, Thunderbyte

ICQ, CuteFTP, WS-FTP, mIRC

 

INTERNET & E-MAIL

MS Exchange 5.0 & Eudora Mail

TCP/IP Protocol Suite

Internet Explorer & Netscape

HTML

 

Trained to plan, implement, and troubleshoot LAN's and WAN's.

Have provided 2nd and 3rd level technical support.

Administration of NT 4.0, Lotus Notes, and Novell.

Technical writing and Lotus Notes Application Development.

Technical training on both a group and individual basis.

Microsoft, Lotus, and Novell Certifications.

 



Check back soon. I'm always upgrading my skills and learning new stuff!
Send me your questions or comments.

Updated 12/31/98 -- Sarah Brown